'Microsoft Vdi\r'

'Microsoft VDI Technical Proposal CYQUENT Ref: DXB-ATG-12004- sow 5/20/2012 Prep atomic number 18d for Al Tayer crowd Prepared by Lakmal Perera * Contents 1Introduction3 2Section 1 †upshot Overview4 2. 1Areas in spite of appearance mount4 2. 2Areas taboo of setting4 2. 3Summarized Bill of Materials5 2. 3. 1Server and Software5 3CYQUENT Profile6 3. 1Our Vision6 3. 2Our Mission6 3. 3About Us6 3. 4Cyquent Competency Levels6 3. 5Core Offerings7 . 6 intention Organization and facultying7 4Implementation, see to it Approach, Timeline and swear out deliverables8 4. 1 ejection Approach8 4. 1. 1Microsoft Solutions Frame flow8 4. 1. 2The IT wait on Lifecycle9 4. 1. 3The Lifecycle shapes9 4. 2Timeline10 4. 2. 1Key gain Deliverables and borrowing Process10 4. 3 serve well Deliverable Acceptance Process10 4. 4Project Completion11 5General customer Responsibilities and Project Assumptions12 5. 1General guest Responsibilities12 5. 2Project Assumptions12 IntroductionThe Statement of manoeuvre (SOW) and both exhibits, appendices, schedules and attachments describe the technical background of work of jut out only. This SOW represents the complete baseline for scope, table proceedss, receipts deliverables, and bridal applicable to this vomit. each changes to this document impart be managed in accordance with the stir prudence Process de okayd at a lower place. The Al Tayer Group IT has pass on CYQUENT Technology Consultants to help them throw and implement the interest initiatives: * Microsoft VDI High Availability : installing of outside background link Broker * installment of Remote background Session legions * Installation of Remote desktop realisticization Host * strategy Center Virtual railroad car fudger CYQUENT Technology Consultants hereby indicate wide of the mark interest in engaging with ATG on the verbalise mold and this Statement of work volunteers all inside information to that effect. Proposal Highlights I. Detaile d Statement of Project Scope †Areas in Scope and Out of Scope II. Project Methodology: a.Cyquent Consultants pull up stakes follow Microsoft Solutions Framework and ITIL methodology to implement a take to. The implementation methodology is miserable into five high level phases. The phases are intentional to be run in sequence as the outputs from one phase are filld inputs into the coterminous phase. i. Envision ii. Plan iii. human body iv. Deploy v. consider III. Project Timeline: The Project is estimated to take 1 calendar Month days of duration. IV. Bill of Materials: Listing of data processor computer hardware & Software required to uccessfully complete the scheme based on details provided by ATG IT group V. Cyquent Experience: Cyquent has successfully delivered m both Microsoft understructure Projects in different organizations; therefore Cyquent consultants are familiar with the intricacies gnarled in the successful deployment of Microsoft technologies. B y choosing Cyquent, Al Tayer Group exit be mitigating the risks involved in labor such a Project beca handling of Cyquent best design practices and knowledge base drawn from our earlier engagements.Section 1 †Solution Overview Areas within Scope 1. fancy 2. 1. cooking / send off Workshop for fine tune prelude and discuss risk areas for ATG. 2. readiness 3. 2. Update / fine tune project propose 3. 3. Develop Design & Build Documentation for Solution 3. 4. brushup and Acceptance. 3. stabilisation 4. 5. Update / fine tune project plan 4. 6. Verify hardware, software and net income stand pre-requisites in place and operational 4. 7. Update go-to-production plan 4. Deployment 5. 8. Microsoft VDI 5. 9. 1.Installation of Remote backdrop Connection Broker 5. 9. 2. Installation of Remote screen background Session Host 5. 9. 3. Installation of Remote background signal Virtualization Host and HyperV 5. 9. 4. 1. Create Virtual forges 5. 9. Installation of System Center Virtual Machine music director 5. 10. Deployment Review and Acceptance. 5. General Troubleshooting , Basic trading operations teach and hand over Areas Out of Scope 1. Anything else not included in this section and any activity an opposite(prenominal) than what is detailed in the â€Å"Areas within Scope” section above. . All products listed for deployment and form lead be based on out of the stripe structurality 3. Acquiring any third party applications and hardware devices is ‘out-of-scope’. 4. Any deployment or configuration on guest desktops other than the items listed in the section above. 5. No connectivity to any legacy agreement. Any connectivity / migration requirements to legacy systems entrust be treated as separate engagement. 6. Any deployment or configuration in the following areas to be done on advisory basis only * SAN replication. profit layer configuration (This includes firewall / UMT level public IP NAT, SSL offloading, core switch configuration and network configuration for traffic to terminate on servers. ) * Disaster recovery site. Summarized Bill of Materials Server and Software The table below is an aggregation of all the server hardware and software required based on initial discussions with Al Tayer Group: Note: RD Virtualization Host can drove up to 40 VDI desktop per server as per below Configuration, with total of 80 VDI’s on 2 servers. Server| Memory| CPUCores *| Local Disks| SAN annoy| Network Cards| Software| | | | | | | | x Windows 2008 R21x Windows 2008 R22x Windows 2008 R21x Windows 2008 R2| 6GB6GB64GB6GB| 2 Core x642 CoreX6416 CoreX644 CoreX64| 2x75GB2x 75 GB1x 75gb1x 1000GB2x 75 GB| NoNoYesNo| 2222| * Windows 2008 STD x64 * Remote setting Connection Broker * Remote Desktop Session Host * Windows 2008 STD x64 * Remote Desktop Connection Broker * Remote Desktop Session Host * Windows 2008 ENT x64 * RD Virtualization Host, Hyper-V * Windows 2008 STD x64 * System Center Virtual Machin e Manager| * †The CPU column specifies number of cores required alternatively than physical processors. CYQUENT Profile Our VisionTo be the most concern friendly and cost effective IT consulting company by choice in the gulf Our Mission consistently provide dependable IT Consulting solvings that best satisfy client’s business needs About Us CYQUENT is a strong Microsoft Gold Certified associate in the Gulf managed by Ex-Microsoft Services Manager. CYQUENT is actively engaged in several projects with the local Microsoft aggroup for guests in different verticals/Industries. Finding the reclaim partner is an equally important task as identifying the right solution for your business needs. We at CYQUENT work and human body solutions that are â€Å"client Centric”.We understand customer needs and align our in the lead motion to provide them with orientate made solutions to reach their business goals without compromising on the best Practices. Cyquent Compet ency Levels * Core Offerings * Technical Consulting †Design , Deployment, Project counsel: * Information Worker (SharePoint/SQL/CRM) * radix * Security * Support (Premier Support) * Outsourcing :- * Managed Services * Staff Augmentation * helpdesk Project Organization and Staffing Resource Types Allocated to the intimacy: 1. Cyquent Engagement Manager 2. VDI- Architect (On/Off-site) 3. Cyquent Consultants 4.Cyquent Server Engineer Implementation, Project Approach, Timeline and Service Deliverables Project Approach Microsoft Solutions Framework We volition leverage the Microsoft Solutions Framework (MSF) to execute this SOW. MSF represents an industry-proven solution ontogenesis approach that provides for well-defined phases that take into account reading of requirements, architectural design, detailed software design, software phylogeny, system testing, and managed release cycles. MSF Process Model Phases and Milestones MSF organizes the solution approach into five disti nct phases during the project feelcycle. Envisioning: Envisioning involves creating a business vision and defining the scope of work necessity to bring the vision to populace (e. g. , business case justification, business studies, etc. ). * mean: Planning continues through the development of detailed functional requirements, system and application architectures, the user interface prototype, and a detailed project plan for the remainder of the project. * growth: The Development phase begins with the first iteration of development and culminates with the â€Å"functionality complete” milestone (or Beta release). Stabilization: The Stabilization phase involves testing and acceptance. * Deployment: The Deployment phase includes deployment of the core engine room and site components, transitioning of the project to operations and support, and obtaining final Customer approval of the project * Change and Release oversight CYQUENT will follow ITIL best practice steering dr awn from the public and private sectors across the institution for the Change and Release Management processes to deploy this solution in your production environment. The IT Service LifecycleThe IT service lifecycle describes the life of an IT service, from planning and optimizing the IT service to align with the business strategy, through the design and delivery of the IT service, to its current operation and support. be all of this is a embedation of IT governance, risk management, compliance, aggroup organization, and change management. The Lifecycle Phases The IT service lifecycle is composed of three ongoing phases and one foundational layer that operates end-to-end all of the other phases. They are: * The Plan Phase. * The Deliver Phase. The Operate Phase. * The Manage Layer. IT service lifecycle Timeline The Project is estimated to take 1 calendar Month for completion subject to the following pre-requisites cosmos fully completed: * Work Order write * Software & H ardware completely put * Al Tayer Staff allocated for the project Key Service Deliverables and Acceptance Process Key Project Service Deliverables The following is a list of the key project service deliverables that will be delivered within this SOW which must be formally follow-uped and true. Project Phase| Service Deliverable Name |Planning| * Planning Workshops * Design & Build Documentation for Solution * Project Plan| Deployment| * Installation of Remote Desktop Connection Broker * Installation of Remote Desktop Session Host * Installation of Remote Desktop Virtualization Host and HyperV * Create Virtual Machines * Installation of System Center Virtual Machine Manager| Training| * Training workshop for IT operations handover | Service Deliverable Acceptance Process At specified milestones throughout the project, we will deliver completed project service deliverables for review and approval.Service deliverables shall be reviewed within 4 incidental business days from the time of demandtal for acceptance. Service deliverables shall be deemed accepted in the absence of review or response of acceptance within this specified time. The use or partial use of any service deliverable constitutes acceptance of that service deliverable. Feedback supplied after the review period will be evaluated as a potential change of scope and shall follow the Change Management Process outlined in this SOW. The Service Deliverable Acceptance Process is described below. * unveiling of Service deliverablesThe CYQUENT Project Manager, or his designee, will set a Project Status writing and forward with the respective service deliverable to the Customer Project Manager, or Customer designee, for consideration. * Assessment of Service Deliverables: The Customer representative will determine whether the service deliverable meets the requirements as defined in this SOW and that the service deliverable is complete. Additional work on, or changes to, an accepted service deliver able that are requested by the Customer will managed through the Change Management Process. Acceptance / Rejection: After reviewing, the Customer will either accept the service deliverable (by signing and date the Service Deliverable Acceptance lick) or will provide a written reason for rejecting it and will return the Service Deliverable Acceptance Form to the CYQUENT team. * Correction of Service Deliverables: CYQUENT will correct in-scope problems found with the service deliverable and will address the subject area of out-of-scope changes according to the Change Management Process.CYQUENT will submit a schedule for making changes to the service deliverable within two (2) business days of receiving a rejected Service Deliverable Acceptance Form. formerly CYQUENT corrects all previously identified in-scope problems, the service deliverable will be deemed accepted. * Monitoring and Reporting: The CYQUENT project team will track service deliverable acceptance. Updates on service deliverable acceptance will be included in the status report and discussed in the status meeting. Service deliverable acceptance issues that cannot be resolved will be towering to the Project Steering Committee.Project Completion The project will be considered complete, when any of the following are met: a. All of the service deliverables identified within this SOW shake off been completed, delivered and accepted or deemed accepted, including approved Change predication Forms b. The fee provision of the Work Order do been met or c. This agreement is terminated pursuant to the provisions of the agreement. General Customer Responsibilities and Project Assumptions General Customer ResponsibilitiesOur delivery of the work are dependent on your involvement in all aspects of the services, your ability to provide accurate and complete information as needed, your seasonable and effective completion of the responsibilities as identified herein, the true statement and completeness of the Assumptions, and timely decisions and approvals by your management. In performing our services under this SOW and the applicable WO, we will commit upon any instructions, authorizations, approvals or other information provided to us by your project Manager or by any other personnel identified by your Project Manager.Project Assumptions The Services, fees and delivery schedule for this project are based upon the following assumptions. * All pre-requisites like :- * Hardware, Software, Resources and Networking Infrastructure (LAN or WAN) will be ready in advance CYQUENT Team starts Software deployment * Although CYQUENT can assist with troubleshooting procedures that connect to environmental causes, specific issues maybe uncovered that require escalation to product support services for Microsoft or other products. These will be initiated using the customer’s existing support contracts with Microsoft and / or other vendors. constituent facilities: Suitable office facilit ies at the project exposit for our consultants during this engagement †with desk space, telephone (for internal and external calls), power, network connectivity (for printing documents, accessing project resources and storing project information), and Internet connectivity * penetration: Timely access for our consultants to the facilities, IT infrastructure, applications, data, documentation and supply obligatory for us to carry out this engagement. * IT facilities and equipment: All computer facilities, hardware and system software needed for this project. Staff: Commitment of key stakeholders and suitably skilled staff to work with Cyquent Services consultants on this project as and when needed †particularly to clarify requirements and context during the project and to take ownership of the outputs of this engagement going forward, including: * older experienced Technical resources from application, systems and infrastructure teams. * Business management staff * Tim ely response: All necessary project decisions, feedback to queries and review of project deliverables in a timely manner, so as not to check the project.\r\n'